Dutch-based Holland Capital backs Conversation24 to revolutionise omnichannel commerce communication

Rotterdam-based Conversation24, an omnichannel commerce platform, announced on Thursday, August 24, that it has bagged funding from  Amsterdam-based investment firm Holland Capital.

The company says that the fresh funds will help Conversation24 expand its global footprint and continue to develop its innovative platform. 

Helping businesses engage customers

Conversation24 employs conversational AI to help businesses engage and communicate with their customers more meaningfully. In addition, its platform comes with features that can boost customer satisfaction, increase conversions and share of wallets, and unlock insights from conversational data. 

The company also offers consumers shopping experiences in WhatsApp and connects payments to WhatsApp. This makes it a one-stop shop for businesses that want to provide customers with a seamless and convenient shopping experience.

The company says that its suite of solutions has already garnered acclaim from prominent global industry players, establishing Conversation24 as a frontrunner in the lead conversion and conversational commerce sectors. 

“We are delighted to partner with Conversation24 in this exciting phase of their journey,” said Jorg van der Heijden, Partner at Holland Capital. 

“Their breakthrough lead conversion and conversational commerce technology has already demonstrated significant impact across diverse sectors, and we are confident that this investment will help Conversation24 reach new heights,” adds Heijden.

Holland Capital’s recent investments

Holland Capital is a Dutch private equity firm that has been investing in promising small and medium-sized Dutch and German businesses for over 40 years. The firm has a strong track record of success, having invested in over 160 companies that are reshaping industries and driving global innovation.

Its team is experienced and has a deep understanding of entrepreneurship. They are committed to building open, sustainable and professional relationships with the management teams of the companies they invest in. 

The company is an active investor in the attractive growth markets of technology, healthcare, and food & agriculture sectors. Some of its recent investments in technology include House of Clouds, Cuccibu, Da Vinci Laboratory Solutions, Channext, Compliance Wise and many more. While in healthcare, it has invested in Lopital, Attenza, Open HealthHub, Yoep, and Kids Lodge.

Last month, Holland Capital invested in Chainresult and Supply Chain Company, two big names in the digitisation of the food and agriculture value chain.