We all know that it often can be difficult to find the right gift for friends and family. Sometimes we do not have inspiration, or we just can’t find the time for it. Feli wants to help us find the right gift with the option to order it directly as well. Not only will it save desperate giftseekers a lot of time, they also finally might find a suitable and personal gift for their friends. The App was launched last year, and turned out to be successful. In corporation with startup Botboys, Feli therefore added a new feature to it: a chatbot.
Feli as a personal assistant
Where to start looking for the perfect gift? When you enter a store, you can ask assistance from the persons who work there. They will advise you, based on what you are looking for. In a webshop this is usually not the case. There is no one to assist you or to guide you through the store. The idea of the Feli chatbot is to offer such assistance online. Instead of browsing without knowing where to start, Feli will personally assist you, simply by chatting on Facebook Messenger.