The COVID-19 has fast-tracked digital transformation. Businesses no longer have the luxury to be old-school, as the pandemic has pushed the customers to spend their money online; thereby causing the surge in ecommerce. Businesses, therefore, have to adapt quickly to new customer behaviour, which can be quite stressful. Occtoo, a Swedish startup, is helping companies to quickly build customer experience applications, suitable for all channels.
Recently, the Malmö-headquartered startup raised €2.1M in seed funding led by Münich based 42CAP and Sweden-based Industrifonden. The company will use the funding to accelerate its product development, recruitment in the go-to-market teams as well as international expansion.