Stockholm-based Klarna, an AI-powered global payments network and shopping assistant, is shifting its customer service strategy after touting ...
Vigneshwar Ravichandran
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May 12, 2025
Rotterdam-based Engaige, an AI-powered customer service automation platform, announced that it has raised €1M in an oversubscribed seed ...
Vishal Singh
September 24, 2024
Gradient Labs, a London-based AI startup founded in mid-2023, has secured £2.8M (approximately €3.28M) in a seed round ...
August 20, 2024
London-based Deskpro, a provider of helpdesk software solutions, announced on Tuesday that it has secured $25M (approximately €23.4M) ...
June 26, 2024
The Netherlands-based Neople, the software solution company that creates AI co-workers for e-commerce customer support teams, announced on ...
June 4, 2024
SAN FRANCISCO–(BUSINESS WIRE)–Tabor Electronics (www.taborelec.com) has opened a new center in Europe to provide local researcher-level applications support ...
Business Wire
December 20, 2023
New Directors Bring Industry Expertise and Leadership to the EMEA and APAC Regions MARLBOROUGH, Mass.–(BUSINESS WIRE)–ExaGrid®, the industry’s ...
September 13, 2023
Cordless is a conversation intelligence-driven telephony tool that analyses all incoming calls instantly and highlights those that require attention. It is used for customer support.
March 1, 2023
Omilia, an advanced AI platform for call centres that makes automated customer service has raised its first venture ...
Editorial team
May 6, 2020
Dutch startup Kaizo, previously known as Ticketless, has secured a $3 million (approx €2.7 million) funding in a ...
March 27, 2020
PolyAI, a London-based conversational artificial intelligence platform lets agents guide users all through the complex customer support scenarios. ...
March 11, 2019
These days, customers expect reliable and fast support 24/7. This has made many customer service teams strained due ...
February 6, 2019
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From telecom veteran to Dutch Startup Visa success: The Jignesh Dave story