Amsterdam-based VanMoof, an e-bike manufacturer, announced on Tuesday, that it has created VanMoof Archives, a space to publish step-by-step guides, technical drawings, and repair manuals for its bikes.
In August last year, London-based LAVOIE, a premium e-mobility company backed by McLaren Applied, acquired bankrupt VanMoof to create a next-generation e-mobility business, establishing a premium e-mobility offering.
VanMoof Archives: What is it about?
VanMoof Archives will offer riders to understand the workings of their bikes, aid in troubleshooting, and provide solutions.
Currently, this space features materials for the Electrified VanMoof S2 & X2 models, which originally went on sale in 2018, and older bikes.
Additional materials from other series will follow in time.
“When we acquired VanMoof, we promised that we would do everything we can to keep riders on the road. At the same time, we committed to greater transparency. The VanMoof Archives project is another step in a larger effort to honour these promises”, says Eliott Wertheimer, co-CEO of VanMoof.
According to the company, materials such as these for VanMoof bikes were traditionally a closely guarded secret, only accessible to certified workshops and trained Bike Doctors.
Some documents were only available in Mandarin and had to be translated.
Wertheimer continues,‘‘The majority of bikes on the road are VanMoof S3 & X3s. That’s why we focussed our efforts on restarting the production of spare parts for those models and distributing them at operating cost to our new partners. But we also thought long and hard about how to help owners of other models. We hope that by openly publishing these materials, we’ll help them enjoy their VanMoof for longer.”
Expanding its partner network
On the other hand, the Amsterdam company is actively expanding its partner network of repair and retail locations, as well as providing them with the systems, technical knowledge, and a constant supply of parts needed to perform any repairs.
01
How Leipzig became a hub for energy and medical tech startups with IRL and SpinLab support