With an aim to help businesses scale their customer service with artificial intelligence, Helsinki and Berlin-based ultimate.ai, a customer service automation platform, has raised $20M (approx €16.4M) in its Series A round of funding.
The round was led by OMERS Ventures, with participation from Felicis Ventures and existing investors HV Capital and Maki.vc. The current round brings the company’s total raised capital to more than $25M (approx €20.5M).