Eindhoven-based Returnless acquired by German company JTL-Software: Know more 

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On Tuesday, Hückelhoven, Germany-based JTL-Software (JTL), a provider of e-commerce and multichannel software, announced that it has acquired Returnless, an Eindhoven-based company.

Returnless: Optimises returns management

Founded by Marijn Prijs and Chris Boer, Returnless develops solutions to optimise returns management. The platform helps online retailers make the returns process more efficient while gaining valuable data to optimise business processes.

“Joining the JTL ecosystem gives us access to their 50.000 (!!) merchants in Germany, securing the future of Returnless. We’ll remain a stand-alone company with our own culture, customers, and branding – while having the opportunity to scale faster than ever before,” says Prijs in a LinkedIn post.

The wide range of plug-and-play integrations ensures that online retailers can easily connect with various software solutions.

Using data analysis tools, retailers can gain important insights from return data to improve processes and lower return rates over time.

With this acquisition, JTL is expanding its portfolio with an important component. It will help online retailers build customer loyalty and cut costs.

The two companies will work together to create new solutions for the challenges faced in modern e-commerce.

“We are excited to become part of the JTL Group and bring our technologies into a broader ecosystem. Together we will redefine the standard for returns processes in e-commerce,” say Marijn Prijs & Chris Boer, both founders & managing directors of Returnless.

JTL-Software: Provider of e-commerce and multichannel software

Founded in 2008, JTL-Software provides software for multichannel retail. With more than 50,000 customers and over 500 partners in Germany, Austria, and Switzerland, JTL is one of the leading manufacturers of e-commerce software in German-speaking countries.

JTL’s ERP software organises all relevant business areas of modern retail: article and offer maintenance, purchasing and sales, multichannel sales, order processing, payments as well as warehouse and shipping organisation.

The portfolio includes solutions for large retailers as well as for medium-sized and smaller e-commerce companies. JTL was founded in 2008 and employs around 300 people in the group.

“Returnless has made a name for itself as a pioneer in returns management and stands for innovative and sustainable solutions that fit perfectly with our vision. With this acquisition, we are strengthening our position as a provider of holistic solutions for e-commerce and offering our customers real added value,” says Sebastian Evers, CEO of JTL.

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Vigneshwar Ravichandran

Vigneshwar has been a News Reporter at Silicon Canals since 2018. A seasoned technology journalist with almost a decade of experience, he covers the European startup ecosystem, from AI and Web3 to clean energy and health tech. Previously, he was a content producer and consumer product reviewer for leading Indian digital media, including NDTV, GizBot, and FoneArena. He graduated with a Bachelor's degree in Electronics and Instrumentation in Chennai and a Diploma in Broadcasting Journalism in New Delhi.

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