New partnership with LeapXpert will help financial firms surveil multiple messaging channels to meet client expectations while ensuring regulatory compliance
NEW YORK & LONDON–(BUSINESS WIRE)–ACA Group (ACA), the leading governance, risk, and compliance (GRC) advisor in financial services, has enhanced its ability to enable institutions to thoroughly capture mobile device traffic through a partnership with LeapXpert. The partnership delivers expanded enhancements to archival, workflow, and surveillance features across WhatsApp, iMessage, SMS, WeChat, Telegram, LINE, and Signal. The advanced mobile messaging communications capture capabilities provide compliance professionals with the necessary oversight to avoid fines and penalties tied to global regulations.
ACA announced the partnership with LeapXpert at a time when regulatory bodies are putting increased emphasis on how financial firms are communicating internally, as well as with their clients. Last year, the SEC and CFTC fined Wall Street firms a combined $1.8 billion for failing to prevent employees from communicating on messaging channels that are not monitored for compliance. The FCA, ESMA, and FINRA also have rules in place for financial institutions to capture and oversee all mobile communications to detect potential market abuse like insider trading, unlawful information sharing, or other forms of manipulation.