A study by the International Workplace group said that every week, 70% of employees are working at least one day a week somewhere other than the office. And with the pandemic where mostly everyone is work from home until further notice, working has become more flexible and dispersed, collaboration on projects becomes increasingly tricky. The timely delivery of a project on budget and having reached the end goal is threatened by poor communication.
Online chat services: A good solution?
Various online chat services and collaboration tools including Slack, Skype, Zendesk, Facebook Workplace and more have come to our rescue. Chat allows your organisation to work closer together and more effectively with other teams. Chat is intended for any communication, live Chat, sharing of files and voice and video calls. It creates a real-time in-person feel between team members and inspires collaborative conversations. However, there are many common challenges which come with chats like onboarding, data leaks, security etc. To overcome these issues, Amsterdam-based Open Social is trying to offer a community-based software platform for communication and collaboration.