Dixa, a Copenhagen and London based startup focusing on customer service has just got a funding of $14 million (around €12.4 million) in a Series A round. The funding was led by Project A Ventures together with the early investor SEED Capital.
New capital will be used to further market offerings in Europe and US
The startup aims to use the funding to grow the first Customer Friendship Platform for personal and insightful customer service. Since coming out of stealth mode and seeing significant growth in 2017, Dixa became a global platform in 2018 and achieved a 550% increase in monthly revenue over the past 12 months.