Dutch e-commerce group Coolblue released its annual report for 2017. The report shows the Dutch group earned 1.2 billion euros in the Netherlands and Belgium. It was an increment of 38% compared to 2016 and an EBITDA of €21 million over the same period. Its aggressive market expansion also resulted in the group opening its e-commerce shop for Wallonia, the French-speaking Belgian market .
Coolblue was founded in 1999 by Pieter Zwart (CEO), Paul de Jong and Bart Kuijpers. Zwart, a graduate of Rotterdam School of Management, Erasmus University is obsessed with ‘customer satisfaction’. In the video below, Zwart distills his company’s corporate culture and the team is able to post consistent growth.