Eindhoven-based SendCloud, an all-in-one shipping software for e-commerce businesses that want to scale, announced on Friday that it has laid off 10 per cent of its workforce across Europe.
The company did not release any specific details about the geographical areas or departments that would be impacted by this move.
In a LinkedIn post, Rob van den Heuvel, co-founder & CEO at Sendcloud, says, “To become a sustainable company for the long-term, we needed to find the optimal organisational structure and size. Sendcloud has grown at an astonishing rate over the past years, our anticipated growth this year did not come true given the economic environment we are all now living in. It’s now clear that our expected growth path doesn’t match the new reality. This, unfortunately, means that we needed to part ways with roughly 10 per cent of our team members across Europe.”
“While this decision breaks our hearts, we believe helping merchants to turn shipping into an accelerator for growth has never been more relevant. Even though times are changing, e-commerce is here to stay, and so are we,” he added.
Last September, the Dutch company raised $177M (approx €149.7M) in a Series C round of funding led by SoftBank Vision Fund 2 alongside significant strategic investment from L Catterton and participation from HPE Growth.
SendCloud: What you need to know
Created in 2012 by Bas Smeulders, Rob van den Heuvel, and Sabi Tolou, Sendcloud is an all-in-one shipping platform for e-commerce businesses wanting to scale. The company’s solution turns e-commerce logistics from a bottleneck into an accelerator, making shipping a competitive advantage.
According to the company, with its SaaS model as a starting point, it has evolved from a simple API to an all-in-one platform that automates the shipping process. From choosing multiple carriers to automating returns, the company optimises the shipping process for both consumers and retailers.
Sendcloud’s shipping methods include cross-border shipping, delivery in parcel lockers, same-day delivery, and even delivery during a day and time slot of choice. The company has access to over 400,000 service points across Europe, enabling customers to pick up their parcels at their most preferred parcel shop.
Currently, Sendcloud has more than 23,000 customers across the Netherlands, the UK, France, Germany, Spain, Italy, Belgium, and Austria.
Its customers range from small to enterprise-sized online retailers and in industries from fashion and electronics to food & drink. Some of its clients include Gelato, Rosefield, Shoeby, and Subdued, among others.