After Canadian cloud-based point of sale retail innovator Lightspeed purchased Dutch start-up success SEOshop last November, it rebranded the SEOshop office in Amsterdam as its new European Head office. The company also appointed SEOshop founder Ruud Stelder as the new manager for all its European Operations. When Lightspeed CEO Dax Dasilva and Stelder presented their new Omnichannel product in Amsterdam recently, we also asked them for specific tips and tricks for emerging startups. Here are some wise words to take away from these two successful founders.
Sense of Ownership
After looking into about fifty different companies, Lightspeed decided to purchase SEOshop last year. Besides its obvious technological potential, Dax also noted the company’s healthy working ethic: “What I observed with Ruud’s team is that the teams and the leaders are all very strong and loyal. He built a team of superstars”. In this the Lightspeed CEO saw a lot of similarity with his Montreal head office: “Back at Headquarters there are some really strong people that really feel a lot of ownership and feel like it’s their own business.” Dasilva reckons both himself & Stelder give their employees a lot of trust and freedom at the same time: “Me & Ruud don’t send a lot of time micro-managing people because they feel Lightspeed is their own project. It’s having that mentality where everybody in the company wants to do the best work of their lives”. Stelder summarizes the success of SEOshop with three key rules to go by: “Hiring the right people, treating them well and giving them responsibilities”.