Netherlands-based software startup 24sessions has recently raised €1 million from venture capital firm Capital Mills. The leading software supplier of video call technology for customer interaction will use this fund to accelerate its growth in the global markets.
Video call software for customer communication
The technology offered by 24sessions is used by major banking brands including Rabobank, Aegon and Argenta to offer video calls to customers. As more and more services are getting digitised, these companies that use the technology of 24sessions will be able to provide personal contact on the large scale. Besides the banking sector, 24sessions also finds use in other business sectors including HR (video recruitment), pharma and insurance that also rely on personal contact.
How is it different from competitors?
24sessions was founded in 2015 by Rutger Teunissen and Konstantin Goncharuk in Amsterdam. It sets itself apart from the other enterprise video conferencing tools. This is possible as you can participate in a video call in just a single click.
There is no need to download anything and customers can take part in a video call without any installation on their mobile or laptop. The video calls can be made on the familiar domain and the same look and feel of the company. 24sessions also offers online appointment plans, conversational analytics and CSAT tracking built into their product.
Rutger Teunissen, CEO 24sessions says, “We’re really excited to partner with Capital Mills. In the last year, we’ve tripled our revenue, doubled our team and grew to a leading position in the Benelux. This investment enables us to grow even faster by entering new markets and investing in sales.”
Barry de Kock, Investment Manager Capital Mills says, “We are impressed by 24sessions’ innovative technology and execution power. With the right mix between team and tech, they have rapidly grown and became the market leader in the Benelux. Customer reviews and market research underpin their growth potential. We are happy to become part of 24sessions and help the company scale and become a European market leader.”
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