Dutch credit management software company POM joins forces with Belgium’s fintech company Mail to Pay

Netherlands-based Mail to Pay, a credit management software company, announced on Thursday, December 8, that it has joined forces with Belgium-based POM, a fintech startup that offers e-invoicing and e-payment technology solutions.

With this, both companies have combined their knowledge of credit management and payment services and will now operate in Belgium as a single company under the POM name.

Kees Neven, CEO of the Mail to Pay Group, adds, “With POM and Mail to Pay, we bring two leading technology companies together under one roof. The combination of innovative payment solutions and automated credit management creates new opportunities for organisations to receive payments more smoothly, efficiently and in a more customer-friendly way.”

About “POM – Peace Of Mind”

Founded in 2014 by Johannes Vermeire and Tom Totté, POM claims to create payment solutions that make it easier for the sender and the recipient to process donations, membership fees, and invoices. 

Through POM, organisations can reduce their collection costs and get paid faster. At the same time, the end user enjoys “ease of payment” via e-mail, mobile or paper. In this way, POM aims to eliminate time-consuming and pointless paperwork.

POM is used by more than 1300 customers in various sectors at home and abroad, from energy companies, water companies, governments, and hospitals to accountancy firms, schools and sports clubs. Currently, the company employs 12 people.

Speaking on the latest development, co-founder Johannes Vermeire says, “By merging our activities with Mail to Pay, we are taking another step forward. We are broadening our offering with invoice follow-up solutions and can thus offer even more added value to our customers and partners.”

Aim of this development

Mail to Pay uses credit management software to streamline the invoicing process for big businesses. In the last three years, the company in Belgium has accumulated a portfolio in a variety of industries, including healthcare (hospitals and medical labs), energy firms, residential care facilities, and other financial players. Its focus is on total unburdening, often even from the creation of the invoice.

According to a statement by POM, both companies complement each other well. Organisations that use Mail to Pay’s credit management software can automate, personalise and robotise the entire debtor process – from sending the first invoice to the last reminder.

According to POM, by adding its QR payment codes and payment links to their outgoing invoices, organisations are able to pay faster and correctly. Up to 40 per cent of debtors pay within 24 hours of receiving a payment request from POM. The number of reminders also decreases considerably, up to 18 per cent.

Both POM and Mail to Pay believe that this way of working brings many advantages such as lower collection costs, a higher collection rate, increased customer satisfaction, and higher customer retention. Additionally, customers of Mail to Pay also have the freedom to modify their collecting procedure constantly.

POM co-founder Tom Totté adds, “Thanks to the merger of POM and Mail to Pay, we can also increase the speed with which we launch innovations. For example, behind the scenes, we are working with Bancontact Payconiq Company on a solution against payment fraud via phishing and we are developing new payment solutions based on the PSD2 legislation.”

About Mail to Pay

Founded in 2011 by Rody Heijstek and currently led by CEO Kees Neven, Mail to Pay is the founder of Debtor Process Automation (DPA). The company claims to be an expert in sending numerous payment requests and automating the debtor procedure. More than two million payment requests are made every month by phone, email, SMS, print, push notifications, and other channels. 

Mail to Pay reports that businesses that utilise its software treat their debtors more kindly, and their unpaid invoices are paid more effectively and quickly. Hospitals, insurance businesses, governments, rental companies, energy companies, water utilities, and telecom organisations are just a few of Mail to Pay’s clients.

Currently, the company has a team of 25 people, all experts and technicians from the credit management world. In addition to the head office in the Netherlands (Alblasserdam), the Mail to Pay Group has offices in Belgium (Antwerp) and Germany (Emsbüren).