Barcelona-based Typeform, a conversational interaction platform, announced that it has raised $135M (nearly €122.75M) in its Series C round of funding. The company has now raised a total of more than $187M (nearly €170M) in funding.
The company says that the fresh capital will help accelerate the development of its no-code solutions that are designed to engage audiences and grow businesses by turning online interactions into conversational experiences.
Investors with supportive advice
The round was led by Belgium-based Sofina, a family-controlled and run investment company listed on Euronext Brussels with assets of approx €11B. The firm aspires to be the preferred partner of entrepreneurs and families who lead growing companies by backing them with patient capital and supportive advice.
Besides Sofina, returning investors, including General Atlantic, Index Ventures, Point Nine Capital and Connect Ventures, as well as new investors Top Tier Capital Partners, GP Bullhound, Teamworthy Ventures, and Trium Venture Partners, also participated in the round.
Benjamin Sabatier, Principal at Sofina, says, “The accelerated consumer shift to digital channels and the increasing importance of digitally native brands are driving the need to build closer online engagement with customers. Typeform’s conversational solutions generate higher response rates and provide richer insights to improve consumers’ experiences. Sofina is proud to support Typeform as it continues to build versatile solutions that serve a wide range of use cases.”
Capital utilisation
Typeform reports that the funds will accelerate its product development, nurture emerging technologies, expand its team, and deepen strategic partnerships across its platform as it continues its growth trajectory.
Joaquim Lecha, CEO at Typeform, says, “We’re grateful for the support and guidance of our investors as we continue to build robust full-funnel solutions, expand our global team and help customers engage their audiences and grow their businesses by enabling more immersive online, asynchronous, human-led experiences.”
Lecha adds, “We are in a strong position to continue empowering businesses and their employees to grow and engage their audiences as online interactions become increasingly central to building an enduring brand. Our focus, as always, is on creating long-term value for our customers through Typeform’s simple but powerful self-serve interaction experiences that can be embedded without complexity or coding across core business processes.”
Currently, Typeform is used by more than 125,000 businesses worldwide and drives over 500 million interactions every year across both paid and free products. The company says that it has more than tripled its annualised recurring revenue since 2018.
“Tools that get you closer to your audience”
Founded in 2012 by David Okuniev and Robert Muñoz, Typeform is a no-code SaaS platform that claims to offer “thoughtfully-designed” tools to help companies grow their business by engaging with their audience.
By offering people-friendly forms, quizzes, surveys, and asynchronous video solutions, the platform turns digital interactions into human connections.
Typeform claims that its solutions drive more than 500 million digital interactions per year and integrate with hundreds of other business-critical tools like HubSpot, Calendly, and Slack, among others. Currently, the company has a globally-distributed workforce of over 450 people. According to a press release, Typeform has increased its headcount 35 per cent year-over-year and built a team that represents more than 55 nationalities.
Growth and development
Since raising its Series B funding in 2017, Typeform says it has added robust capabilities to its conversational interaction offerings. The company launched new products such as VideoAsk, a video conversation solution that enables one-to-one asynchronous conversations at scale, and Typeform Chat, a no-code chatbot builder that was introduced to let businesses engage audiences with a life-like chat, while making the most of automation and efficiency to attract leads and recommend products.
In 2021, the company also appointed Irana Wasti to Chief Product Officer to lead Typeform’s customer growth, engagement, product, and design teams. Irana was recently named in Womentech Network’s list of 100 Influential Women in Tech to Watch in 2022.
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