UK’s BigChange raises €85.7M to plan, manage, schedule, track your mobile workforce; here’s how

Leeds, UK-based BigChange, a company that develops mobile workforce management software for the service and transport sectors, has raised over £75M (approx €85.7M) at a valuation of £100M (approx €114.2M) from Great Hill Partners. According to the company, the management team, led by founder and CEO Martin Port, will retain a significant minority stake in the company.

Use of the funds

A large amount of this investment will be put towards innovation and product development. This is because the company looks to expand into new territories, and drive additional growth within the UK to maintain its position across large, valuable markets such as the US, continental Europe, and Asia.

Drew Loucks, a Partner at Great Hill Partners, says, “Unlike niche players that focus on smaller customers and specific sub-verticals, Martin and his accomplished team have built a flexible, all-in-one platform for field service professionals and operators. BigChange’s technology is differentiated not only by its ability to serve commercial and residential clients of nearly any scale or vertical but also by its product development and customer service capabilities.”

About BigChange

BigChange was founded by Martin Port in 2013. Its field service management technology is the core workflow tool for businesses employing field service technicians and operators. The tools provide job scheduling, customer invoicing and payments automation, mobile workforce management, and client engagement.

Speaking about the company, Port says, “I founded BigChange to revolutionise mobile workforce management and bring it into the 21st century. Our platform eliminates paperwork, dramatically cuts carbon, creates efficiency, promotes safer driving and means that engineers are spending less time on the roads or filling out forms and more time completing jobs.”

BigChange’s all-in-one mobile workforce and job management solution, JobWatch, provides organisations of any size with a paperless means of planning, managing, scheduling, and tracking their mobile workforce operations. Combining CRM, job scheduling, vehicle tracking, a mobile workforce app, and an on-demand booking app, the system can manage in-house and sub-contracted operations simultaneously, claims the company. 

The platform serves 1,500 small to enterprise clients from 20 industries, from plant hire to drainage and waste, and social housing to foodservice. Its clients include Sunbelt Rentals, Silentnight, Recycling Lives, HSS, and EDF.

BigChange claims to have experienced 50 per cent average year-over-year revenue growth since its inception and last year it signed over £20M (approx €22.8M) worth of new contracts. Currently, it employs about 170 people.