These days, customers expect reliable and fast support 24/7. This has made many customer service teams strained due to the huge volume of requests from customers. This is where GetJenny, an AI-based startup in Helsinki lets companies automate tasks and conversations with chatbots. It also lets companies constantly learn via inputs that are provided by the customer service representatives.
In a recent move, GetJenny raised €2 million seed funding from Dubai Angel Investors, May Nasrallah of deNovo Corporate Advisors, Exio, Business Finland and other existing investors. It is said that this investment will let it expand through Nordics and the MENA region. Its past investors are Nestholma, Avanto Ventures and Techstarts.