A hotel in Prague without a check-in desk, where guests would automatically register their stay without any hassle, was the initial goal. But Matthijs Welle and Richard Valtr found that to be too much of a challenge, as existing software would not support their idea. So they founded MEWS and built the software they felt was sorely lacking in hospitality.
From Hilton to software
Fast forward to 2021, and MEWS is a vast SaaS solution offering anything a hotelier ever wanted. MEWS’ software can take care of anything, from check-in to check-out and beyond that. It serves as a control centre for front and back-office staff, guides guests through their journey with self-service kiosks and virtual concierge, offers advanced analytics to improve service and handles the payments.