The role of AI in changing the customer experience can lead to more customer retention and loyalty
The transformation in customer service industry norms is proven to be driven by AI. It depends on Process, Knowledge and ...
Tag: software & SaaS
Dutch VC firm Main Capital Partners acquires majority stake in InnoValor, creator of ReadID
InnoValor is the creator of ReadID, a mobile identity verification software provider using Near Field Communication technology (“NFC”).
UK-based SaaS startup Clue raises €5.94M for its investigation case management and intelligence platform
Clue is a cloud-based investigation case management and intelligence platform.
Mytraffic raises €10M to offer traffic insights to help companies make profitable decisions; here’s how
Mytraffic provides insights on stores, malls, offices, and logistic centres to retail, real estate, asset owners, and cities through its ...
Level up! Performance management software Kaizo turns ‘world’s nicest customers’ into superheroes
Ninja's, Super Mario, superheroes: there's no shortage of pop culture in everything Kaizo does. The Amsterdam-based startup offers performance management ...
Spain’s Cobee raises €14M in a round led by Balderton Capital to grow its employee benefits management platform
Benefits are one of the crucial employee offerings at any workplace, right from a startup to a billion-dollar company. Employee ...
[Exclusive] Putting customers at centre: Amsterdam’s insights platform Reveall launches with big clients on board
Amsterdam has a new SaaS startup. Launched today, Reveall is a brand new platform aiming to help companies gather and ...
UK’s Mindtech Global raises €2.77M to democratise the availability of AI training data; here’s how
The benefits and opportunities presented by Artificial Intelligence (AI) are unequivocal, with the potential to impact every nook and corner ...
Dutch channel SaaS startup Channext raises €700K for its Seed round; looks to enter Italy, the Nordics, and Spain
Channext is a SaaS platform that creates real-time connections with the websites, social media profiles, advertising accounts & CRMs of ...
SaaS sales in 2021: 9 predictions from an industry expert
2020 has been a rough year. It may have felt like a series of low-points. For many in the SaaS ...