Chatbots are getting mainstream in almost all domains and are revolutionising the interactions between humans and computers. Basically, chatbots are virtual assistants that transform the overall customer service landscape. These are making it relatively easier to execute tasks and have brought a great level of convenience. The rapid progress of Artificial Intelligence contributes to the adoption and expansion of chatbots across the world.
While chatbots are meant to offer better customer engagement, an Amsterdam-based chatbot startup Maxwell wants to make buying via chat as normal as swiping a credit card. This startup was founded in 2017 by Asbjørn Ingemann Jørgensen and Bas Wind.